SCORE: Support for Learning – Customers

Marketing / Selling

• Gale Courses
  Marketing: Small Business Marketing on a Shoestring (Instructor is a SCORE counselor)
  Marketing Your Business on the Internet
  Business and Marketing Writing
  Achieving Top Search Engine Positions
  Sales: Professional Sales Skills, Effective Selling
• Hoopla audiobooks
  [PDF Zigget workbooks]     
• E-books: Visual Marketing with the Power of Pinterest and Instagram, The Social Employee
    

Customer Service

• Gale Courses:Managing Customer Service
• Hoopla audiobooks:
    

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 More business skills from Gale Courses:

Achieving Success with Difficult People
Interpersonal Communication
Keys to Effective Communication
Building Teams That Work
Project Management Fundamentals
Total Quality Fundamentals
Skills for Making Great Decisions

Hoopla Video:Business Series
  

Digital Magazines

• Zinio (looks great on tablets/iPads)

 

• Business Source Premier (PDF format, great for searching and back issues)
  Inc.
  Entrepreneur
  Harvard Business Review
  Cincinnati Magazine