eLibrary & Research FAQs

  • General Questions

    You can call (859) 962-4000 or chat/email a librarian. You can also visit one of our three locations to get help from a librarian in-person.

    You can find all downloadable content on our ebooks page.  

    You can call (859) 962-4000 or chat/email a librarian on our website. You can also visit one of our three locations to get help from a librarian in-person. 

  • eLibrary

    Some titles are not available due to publisher restrictions or are not yet available in a digital format.  

    Yes, you may return ebooks at any time, or books will return automatically at the end of the checkout period.  

    Watch one of our help videos.

    The library offers basic help over the phone (859-962-4000) or in person. You can also use our chat service.   

  • Research

    The library offers basic help over the phone (859-962-4000) or in person. You can also use our chat service.   

    You can find research tools on our Online Resources page. 

  • OverDrive & Libby

    Please see our tutorial on getting started with Overdrive. 

    Yes, you may return ebooks at any time, or books will return automatically at the end of the checkout period.  

    Watch one of our help videos.

    The library offers basic help over the phone (859-962-4000) or in person. You can also use our chat service.   

  • Hoopla

    Please see our tutorial on getting started with Hoopla.  

  • Kanopy

    You'll need your library card to setup an account in Kanopy.  You can download the app to your mobile device or watch Kanopy on your computer.  A complete list of supped devices and browsers is available on the Kanopy site. 

    All movies and series are always available in Kanopy.

    Need help? Visit Kanopy's help page.

     

    Movies - 48 or 72 hours

    Kanopy Kids - 1 month of access (no credits required)

    Great Courses - 30 days (one course per month - no credits required)